[ Shipping & Delivery ]

OPTION

COUNTRY

DELIVERY

1ST ITEM

ADDITIONAL ITEM[S]

MAX

REGULAR SHIPPING

UNITED STATES

8-12 BUSINESS DAYS

FREE

FREE

FREE

EXPRESS SHIPPING

UNITED STATES

5-7 BUSINESS DAYS

$20

$10/Ea.

$100

REGULAR SHIPPING

INTERNATIONAL

10-14 BUSINESS DAYS

$20

$10/Ea.

$180

EXPRESS SHIPPING

INTERNATIONAL

7-10 BUSINESS DAYS

$30

$15/Ea.

$250

[note] Express shipping rates are calculated at checkout based on the weight and destination of your order.

If you selected a traceable shipping option, you can follow these steps to track your order:

  1. Log in to your account
  2. Go to the homepage and click on your name
  3. Select Order History
  4. Click the order number you’d like to track
  5. Click the tracking link located beneath each item

SHIPPING TIMELINE
Orders typically ship within 2–3 business days. Orders placed after 12PM PST (noon) will begin processing the next business day. Orders placed after 12PM PST on Fridays will begin processing on Monday.

POSSIBLE SHIPPING DELAYS
We strive to deliver every order on time. However, for Express and International Shipping, please note that delivery estimates are provided by our carriers and are not guaranteed. Occasionally, delays may occur that are beyond our control.

MISSING ORDER?
If any items are missing from your order or you haven’t received a shipment, please contact us within 30 days of the ship date so we can assist you.

All international packages may incur duties and taxes, which are prepaid at checkout. These fees are determined by your local customs authorities and are non-refundable. For more information, please refer to your local customs website.

Due to restrictions from our financial partners, ZCRAVE does not ship to the following countries:

  • Iran
  • Iraq
  • Sudan/South Sudan
  • Syrian Arab Republic
  • Yemen

We apologize for any inconvenience and appreciate your understanding.

OPTION DELIVERY 1ST
ITEM
ADDITIONAL
ITEM[S]
MAX
REGULAR
SHIPPING
8-12
BUSINESS DAYS
FREE FREE FREE
EXPRESS SHIPPING 5-7
BUSINESS DAYS
$20 $10/Ea. $100
OPTION DELIVERY 1ST
ITEM
ADDITIONAL
ITEM[S]
MAX
REGULAR
SHIPPING
10-14
BUSINESS DAYS
$20 $10/Ea. $180
EXPRESS SHIPPING 7-10
BUSINESS DAYS
$30 $15/Ea. $250

TRACKING YOUR ORDER

If you selected a traceable shipping option, you can follow these steps to track your order:

  1. Log in to your account
  2. Go to the homepage and click on your name
  3. Select Order History
  4. Click the order number you’d like to track
  5. Click the tracking link located beneath each item

PROCESSING TIME

SHIPPING TIMELINE
Orders typically ship within 2–3 business days. Orders placed after 12PM PST (noon) will begin processing the next business day. Orders placed after 12PM PST on Fridays will begin processing on Monday.

POSSIBLE SHIPPING DELAYS
We strive to deliver every order on time. However, for Express and International Shipping, please note that delivery estimates are provided by our carriers and are not guaranteed. Occasionally, delays may occur that are beyond our control.

MISSING ORDER?
If any items are missing from your order or you haven’t received a shipment, please contact us within 30 days of the ship date so we can assist you.

DUTIES & TAXES

All international packages may incur duties and taxes, which are prepaid at checkout. These fees are determined by your local customs authorities and are non-refundable. For more information, please refer to your local customs website.

COUNTRY SHIPPING RESTRICTIONS

Due to restrictions from our financial partners, ZCRAVE does not ship to the following countries:

  • Iran
  • Iraq
  • Sudan/South Sudan
  • Syrian Arab Republic
  • Yemen
We apologize for any inconvenience and appreciate your understanding.

NOTE

Express shipping rates are calculated at checkout based on the weight and destination of your order.