CLIENT SERVICES NEW YORK / 03:28

Chat, phone or email during client-care hours, or send the form below and we answer within 24 hours.

01 / REACH USMON-SAT, 12-6 ET

Three waysto a person.

Chat is the fastest during client-care hours. The direct line takes calls and texts. Email is answered within 24 hours.

CHATConcierge, from any page
PHONE OR TEXT212.500.0388
EMAILcs@zcrave.com
HOURSMonday to Saturday, 12:00 to 6:00 PM ET
02 / SPECIFIC REQUESTSANSWERED IN 24 HOURS

Send it to us.

Choose what it concerns and we route it to the right person. An order number helps but is not required.

03 / RETURNS & EXCHANGESABOUT TWO MINUTES

Sending something back.

Thirty days from delivery, unworn and with the tags on. Start it online and the label comes to you.

START A RETURN →
04 / THE SHOWROOMGARMENT DISTRICT, BY APPOINTMENT

Come and see us.

ZCRAVE Showroom
519 8th Avenue, 21st Floor, New York, NY 10018

By appointment. Call or text 212.500.0388, or email cs@zcrave.com, and we hold a time for you. The SoHo flagship is temporarily closed.

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ASK / ROUTE / RESOLVE CLIENT SERVICES