CLIENT SERVICES
NEW YORK / 03:28
Chat, phone or email during client-care hours, or send the form below and we answer within 24 hours.
01
/
REACH USMON-SAT, 12-6 ET
Three waysto a person.
Chat is the fastest during client-care hours. The direct line takes calls and texts. Email is answered within 24 hours.
| CHAT | Concierge, from any page |
| PHONE OR TEXT | 212.500.0388 |
| EMAIL | cs@zcrave.com |
| HOURS | Monday to Saturday, 12:00 to 6:00 PM ET |
02
/
SPECIFIC REQUESTSANSWERED IN 24 HOURS
Send it to us.
Choose what it concerns and we route it to the right person. An order number helps but is not required.
03
/
RETURNS & EXCHANGESABOUT TWO MINUTES
Sending something back.
Thirty days from delivery, unworn and with the tags on. Start it online and the label comes to you.
START A RETURN →
04
/
THE SHOWROOMGARMENT DISTRICT, BY APPOINTMENT
Come and see us.
ZCRAVE Showroom
519 8th Avenue, 21st Floor, New York, NY 10018
By appointment. Call or text 212.500.0388, or email cs@zcrave.com, and we hold a time for you. The SoHo flagship is temporarily closed.
NYC STORES →