SHIPPING & DELIVERY


GENERAL INFORMATION + Shipping Method & cost

To which countries do you ship to? Worldwide!

ZCRAVE.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.

Shipment Upgrade Notice:

Add qualifying item(s) totaling $75 USD* or more to your shopping bag and Standard Shipping & handling charges will automatically be deducted for eligible orders - no offer code required. If you choose an Express Shipping option, you will only be charged the upgrade cost.


All packages have specific tracking information.


You can choose your preferred shipping method on the Order Information page during the checkout process.


Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.Once the items are ready to be shipped, we will send you an e-mail to notify you that your parcel has been dispatched. The e-mail includes a link to the shipping company website. From there on, you will be able to track the status of your order.


Shipping Method

Country or Region

coast

Shipping Time (business days)

STANDARD SHIPPING

USA

$10

10 - 21  business days

STANDARD SHIPPING

USA

FREE - ORDERS OVER $75

10 - 21  business days

STANDARD SHIPPING 

EUROPE

$10

10 - 21  business days

STANDARD SHIPPING 

EUROPE

FREE - ORDERS OVER $75

10 - 21  business days

STANDARD SHIPPING 

ASIA

FREE

10 - 21  business days

STANDARD SHIPPING 

other countries

FREE

10 - 21  business days


EXPRESS SHIPPING 

USA

$15*

7 - 14  business days

EXPRESS SHIPPING 

EUROPE

$15*

7 - 14  business days

EXPRESS SHIPPING 

ASIA

$15*

10 - 14  business days

EXPRESS SHIPPING 

OTHER COUNTRIES

$15*

10 - 20  business days


* The express shipping coast calculate based weight. 

When will I receive tracking information?

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact us!

Processing time

Orders typically ship the after 3-5 business days.

Duties & Taxes

Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. 


If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. 


Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase. 


All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered.

Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility.

We shall not be responsible for any shipping or customs delay since this is outside our control.

Purchase options
Select a purchase option to pre order this product
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